Shipping Policy

We understand the importance of receiving your purchases in a timely and safe manner. Our goal is to provide fast and secure shipping to ensure that you get your order in perfect condition. Here are the details regarding our shipping procedures:

1. Shipping Coverage

We provide domestic shipping throughout the United States. At the moment, we do not offer international shipping, but we are working on expanding our services in the future.

2. Shipping Methods and Delivery Times

We offer a variety of shipping methods to accommodate your needs, from standard to expedited services.

  • Standard Shipping (Domestic): For most orders, we offer standard shipping which typically takes 5-7 business days for delivery. This option is ideal for those who don’t need their items urgently and want to keep shipping costs low.

  • Expedited Shipping (Domestic): For customers who need their orders quickly, expedited shipping is available at an additional cost. Expedited orders usually arrive within 2-3 business days after processing.

  • Priority Shipping: For even faster delivery, we offer priority shipping with estimated delivery times of 1-2 business days, depending on your location.

3. Shipping Costs

Shipping costs are calculated based on the total weight of your order, your location, and the selected shipping method. The shipping fee will be displayed at checkout before finalizing the purchase.

  • Domestic Orders: Standard shipping is generally more economical, while expedited and priority shipping will incur higher fees based on the delivery speed.

For customers outside the United States, please contact us for details about potential shipping arrangements.

4. Order Tracking

Once your order has been shipped, you will receive an email with your tracking number. You can track your shipment through the carrier’s website. If you encounter any issues or need assistance with tracking, please contact us at info@cameralexix.com.

5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 30-day return policy for unused and unopened items.

To initiate a return or exchange, please follow these steps:

  • Contact our customer service team at info@cameralexix.com to request a Return Authorization (RA) number.
  • Items must be returned in their original, unused condition, and in the original packaging.

Return shipping costs are generally the responsibility of the customer unless the return is due to an error on our part or the product is defective. After the returned item is inspected, a refund or exchange will be processed.

6. Delays and Exceptions

While we strive to ship all orders promptly, sometimes delays can occur due to external factors, such as weather conditions, shipping carrier issues, or holidays. If there are any significant delays, we will notify you and provide a revised estimated delivery date.

If you encounter delays or need further assistance, please reach out to us at info@cameralexix.com.