Sales Policy

Effective Date: January 15, 2025

At Cameralexix, we are committed to providing an exceptional shopping experience for our customers. This Sales Policy outlines the terms and conditions related to purchases made on our website, including order processing, payment, and shipping. By placing an order with us, you agree to the terms outlined below.

1. Order Processing

  • All orders placed on https://cameralexix.com/ are subject to product availability and confirmation of the order price.
  • Once an order is placed, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee product availability.
  • If any items in your order are out of stock, we will notify you as soon as possible and offer alternatives, backorders, or refunds if necessary.

2. Payment Terms

We accept the following payment methods:

  • Credit/Debit Cards: We accept major credit cards, including Visa, Mastercard, and American Express.
  • PayPal: You can also choose to pay securely via PayPal.

All payments are processed securely, and your payment information is encrypted for security. Once the payment is processed, you will receive an email confirmation of your purchase.

3. Pricing and Promotions

  • All prices listed on our website are in US dollars (USD).
  • Prices are subject to change without prior notice. However, any price changes will not affect orders that have already been placed.
  • From time to time, we may offer special promotions or discounts. These are subject to specific terms and conditions, which will be communicated at the time of the promotion.

4. Shipping Policy

  • We currently offer shipping within the United States. International shipping is not available at this time.
  • Once your order is processed, it will typically ship within 1-3 business days. You will receive a shipping confirmation email with tracking details once your order is dispatched.
  • Shipping times may vary depending on your location, but most orders arrive within 5-7 business days.
  • Shipping costs are calculated at checkout and depend on your location and the weight of the products.

5. Cancellations

  • Orders can be canceled if they have not yet been processed and shipped. To cancel an order, please contact us immediately at info@cameralexix.com with your order number.
  • Once an order has shipped, it cannot be canceled, but you may return the item following our Refund and Returns Policy.

6. Product Availability

  • We make every effort to ensure that the products listed on our website are available and accurately described. However, there may be instances where products become unavailable after you place an order. In such cases, we will notify you and offer alternatives or a full refund.
  • In rare cases, typographical errors or inaccuracies regarding product descriptions, pricing, or availability may occur. We reserve the right to correct such errors and will notify you of any changes before processing your order.

7. Warranty and Product Guarantee

  • Most of our products come with a manufacturer warranty. The duration and terms of the warranty vary depending on the product and brand. Please refer to the product description for specific warranty information.
  • If you encounter any issues with your product, please contact us at info@cameralexix.com, and we will assist you with warranty claims or product replacements.

8. Customer Support

If you have any questions or issues regarding your purchase, our customer service team is here to assist you. You can reach us by:

  • Email: info@cameralexix.com
  • Phone: 910-718-3362
  • Address: 312 Armory Road, Fayetteville, North Carolina, United States